When businesses initially begin, they don’t necessarily have the need or budget for a dedicated IT team. IT support is usually limited to whoever “is good with computers” within the staff, or OEM warranty support. As your business grows, so does your list of clientele and employees. Growing businesses have growing needs.
Running multiple stages of various projects, and keeping up security is impossible without a dedicated IT team in the long-run. Penny-pinching with your IT budget, ultimately leaves you with recurring IT issues, service outages, and subpar performance.
Managing IT infrastructure and service delivery often requires more time and resources than most small and medium-sized businesses can muster. Limited resources are better utilized on core competencies. As a business owner, if you find your IT team is struggling to make ends meet, you can supplement them with additional support through co-managed services without significantly increasing your budget.
When To Choose Co-Managed IT Services?
If you find yourself in one of these situations, you should consider partnering with a Managed Service Provider (MSP).
- Your in-house IT team is capable of handling day-to-day tasks such as troubleshooting, upgrades, etc. but is incapable of providing overall strategic IT guidance.
- Your in-house IT team is capable of strategic decisions, but are bogged down by day-to-day tasks.
- You find yourself short on resources with a sudden influx of business and an immediate need to scale up your IT department.
- Your clients / employees are complaining about shoddy infrastructure and outdated software.
Benefits Of Co-Managed Services
- Boost In Productivity: By partnering with an MSP, you get 24/7/365 IT support, rather than having to rely on outdated break-fix methodologies. Proactive monitoring capabilities weed out issues before they appear, and keeps your downtime to a minimum.
- Project Management: Have you taken on a project, and seen your project manager leave halfway for a better offer? Or, have you been in the middle of a project where the client has requested additional resources, and you have been unable to comply? Simply because you don’t have any?
- Co-managed IT services ensure you never run into such situations. Premier MSPs typically house a global pool of experts certified in PMP, ITIL, and all the latest requirements. They can lend you resources as and when necessary for a flexible fee. You save yourself the embarrassment of having lost a project, or being unable to deliver. Managed IT Service Providers will have your back.
- Enterprise Technology: Infrastructure upgrades are expensive. As is the best-in-class software. Say you invest in the best software and buy a license. What if your employees fail to adopt it? A high percentage of companies struggle with adoption failures and don’t reap the full benefits of a software license. The best Co-Managed IT providers remain up-to-date with all the latest software and equipment, as they have to tend to a varied pool of clients. They are also experts in rolling-out new software, as well as, training and acclimatizing your staff to the new technologies to ensure the best possible adoption rates.
- Security and Compliance: With a proactive approach to security, MSPs can perform intensive threat analysis, so you remain better protected against threats. Depending on the industry you work in, you may have to remain compliant with various rules and regulations. MSPs can help businesses comply with a host of regulations like HIPAA, DFARS, PCI-DSS and HITECH by following best practices and guidelines.
You could lose millions in service outages, and leave yourself vulnerable to lawsuits and fines without proper IT infrastructure and expertise. You also stand to lose business and may never achieve customer success without digital transformation. By partnering with an able Managed Service Provider(MSP) like ProV International Inc, you can outsource your IT needs and we can co-mange your IT with you. Our global team of experts and world-class support technologies, can be a deciding factor in maintaining your growth. To learn how you can build a world-class IT infrastructure and services at a price you can afford, drop a comment below, or contact us today.
