How to Select the RIGHT Managed Service Provider For My Business

Aug 18, 2018

As a business owner, or IT leader you may find it hard to juggle the time and resources needed to effectively aid your growth at key stages. With maintaining core competencies and managing internal processes, smaller teams often find it hard to do either properly and end up overworked, thereby reducing productivity. This puts you at risk of regressing and can ultimately lead to losing your competitive edge.   

To overcome these hurdles, SMEs like yours are outsourcing their IT to Managed Service Providers (MSPs), which help build a holistic IT environment. At a fraction of the cost of an in-house team, businesses can now leverage the talent and expertise of top industry professionals and state-of-the-art technology by partnering with an MSP. 

Having said that, there are a plethora of MSPs to choose from, and selecting the right one for your company’s needs can seem overwhelming. This is why we have come up with some tips, to help you choose the best one for you and your business. 

The Right MSP Will Offer 24/7/365 Remote Monitoring 

When you trust an entity enough to outsource your IT to it, you’d better make sure there’s always someone on hand monitoring your applications/ network/ server/ database and ready to respond immediately if something goes awry. In other words, 24/7 remote monitoring is a crucial. A good MSP will have fast response times in case of an incident. A great one will also provide a proactive approach to maintenance and help weed out incidents before they occur.

The Right MSP Can Double As A Virtual CIO 

Depending on your outlook, especially, if you’re an SME, you might contemplate not having a CIO in-house. However, it cannot be denied that the role of a CIO is an asset to companies that can afford it. Through helping build corporate IT strategies including aspects like budgeting and BIA, an able MSP can help you build a technology road-map that identifies and rectifies gaps in your internal processes, increase productivity and ROI.

The Right MSP Will Deliver World Class Cybersecurity Solutions 

No modern IT environment is complete without world-class cyber-security solutions protecting it. A2017 Studyby the Ponemon Institute and IBM, put the global average cost of data loss at $3.6 million, or $141 per record. This means all your data is fair game for cyber criminals, and you have to do everything to protect it. It goes without saying then that the right MSP will provide a comprehensive protection system that guards against hacks and attacks.  

The Right MSP Will Offer Flexibility And Scalability 

As your business grows, your requirements will change. This means your managed services partner will also have to scale with you. It’s no good if your MSP finds itself out of business or going bankrupt just as you hit a growth spurt. The right MSP will have a proven track record, and be relatively stable. It should be able to actively provide you with manpower and expertise as you grow.    

Searching For A Managed Services Provider That Can Help You Grow? 

You have come to the right place. From best-in-class IT support services with the right mix of on-site and remote support, to delivering robust security measures, and strategic IT consulting, ProV offers a complete range ofmanaged services that match your business' needs. Download our FREE Ultimate Managed Services Checklist below, or contact us today to see how ProV can upgrade your IT environment and boost your growth.   

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Topics: Managed Services, it managed services providers