The growing importance of IT across all industries and domains has led to an overburdening of IT in many enterprises. IT departments in most organizations are overwhelmed dealing with customer requests while simultaneously having to juggle internal change requests and infrastructure issues. So, for example, if your network has slowed down, and your IT team is already busy dealing with raised tickets, you might be faced with a situation where you must deal with a service outage simply because they will not be able to tend to your situation soon enough. This is especially true if you’re running a small business without having the budget to employ an extensive IT team.
These kinds of situations are commonplace. As such, more and more companies are turning towards managed service providers to manage their day-to-day tasks and free up their internal IT staff for core projects. Managed services have quickly turned into big business. A recent study from 2016 found that 64% of enterprises use some form of managed services or the other. While another survey found that the managed-services market is expected to grow to $193 billion by 2019. These statistics further back up the claim that businesses are increasingly looking to take advantage of the ease and convenience of the MSP model and boost their growth.
As the end of another year, draws just around the corner, and we head into 2018 ask yourself:
- Has your business achieved everything you wanted it to this year?
- Have you spent more time, money and energy dealing with IT than you initially thought?
- Did you have to deal with service outages, downtime or loss of data?
1) You Can Focus on the Bigger Picture
Organizations often outsource to an MSP to negate the cost of hiring an extensive IT team. This does not mean that you get rid of your IT team as soon as you partner with an MSP, but that you can hire an additional team to complement your IT team and alleviate their burden. With an MSP taking over the day-to-day running of IT, your team can now focus on your core activities, that can amplify your growth.
2) Stay Within Budget as You Scale
The high cost of infrastructure, technologies and people resources can be a handicap for emerging enterprises that do not have a steady flow of free cash. By partnering with an MSP, you gain access to the latest technologies, infrastructure, and experts for a flexible fee without adding any additional operational expenses.
3) Enhanced Security and Compliance
MSPs usually have access to the latest infrastructure, software and methodologies—which leads to better adherence to best practices across all verticals. An able MSP can help you find and fix security glitches that may compromise your data, minimize downtime, and even provide disaster recovery and business continuity services.
4) A Proactive Approach to Maintenance
If you still handle IT in your organization through a ‘break/fix’ methodology, you cannot outrun your service issues. This is because the ‘break/fix’ system is a ‘reactive’ methodology, and you can only fix a problem after it occurs, and there will be some inevitable downtime to account for. By switching over to an MSP, you get 24x7x365 constant monitoring services, which translate into a ‘proactive’ approach that can detect and resolve issues even before they occur. This can help you save millions in downtime over time.
ProV International Inc. is a global IT consulting and service delivery organization that delivers high-quality managed IT services for clients worldwide. We use our global talent pool and best-in-class delivery models to streamline your business processes, and allow you to take advantage of all the latest technologies, and have a qualified group of experts on your team for a flexible fee, instantly giving you a competitive advantage. To learn more about what a competent MSP looks like, download our FREE checklist below. For anything else, drop a comment below or contact us today.