Managed Services Equal Big Benefits for Small Businesses

Aug 24, 2017

Quickly, as a small business owner or driver, how do you...

  • Manage your IT infrastructure?
  • Manage your IT service delivery?
  • Create new revenue streams?
  • Boost growth?
  • Leverage mobile, cloud, and social platforms?
  • Leverage in-depth data analytics?
  • Build your technology roadmap for the future?

If your answer is that you don’t—it's understandable. If your answer is that you use separate teams for each, chances are you’re wasting a lot of money, and if your answer is that you use your in-house IT team to deal with all of these on top of all their day-to-day activities, you’re probably burning them out.

None of these answers are ideal for your organization. Small businesses often can neither afford all or any of the above due to cost limitations, nor can they ignore the importance of these issues and potentially stunt their growth.

Challenges Facing SMEs Today

Small businesses exist across every industry, be it Healthcare, Hospitality, Financial Services or Technology. However, irrespective of the industry, small or medium-sized enterprises (SMEs) face similar challenges pertaining to their IT. They often have meager budgets, but, despite a lack of in-house IT teams, SMEs are expected to rival their deep-pocketed peers for IT service delivery and seamless customer support.

Many organizations use limited bandwidth networks, or hire a local “IT guy” to tend to issues on an ad-hoc basis. The lack of transparency with a break-fix model of dealing with IT issues is detrimental to a budding business. Additionally, it doesn’t provide you with critical functions like disaster recovery, applications management, or network security. The growth of mobility, cloud-based applications and storage, and complicated business processes also puts a strain on your limited IT expertise.

Can you afford to keep juggling resources and risk not achieving organizational goals?

What Managed IT Services Can Do for You

Managed Service Providers (MSPs) can solve these issues, as well as many more, for you. By outsourcing your IT needs, you place all your IT responsibilities in capable hands. This allows your core teams to focus more on mission-critical processes without stagnating your growth curve. Managed IT services allow you to do more with less.

MSPs regularly assess your network, monitor your infrastructure health, and perform remote maintenance activities, including upgrades and integrations. You also get regular updates on service contracts and warranties. This means that not only do you have proper protection for your IT if something breaks, but with due diligence from your MSP partner and increased availability, you are less likely to experience downtime at all.

MSPs also deliver the requisite expertise, as and when required, and can also act as a virtual CTO in building a stable technology roadmap for your business.

Worried About Managed IT Service Costs? Don’t Be!

Managed IT service providers for small businesses have the expertise and the knowledge about complicated tools that growing companies just don’t have. By increasing availability and reducing potential downtime, you will save a lot of money in revenue and have a better ROI. You also get disaster recovery options and MSPs that stay vigilant about ensuring your business continuity.

You will also save money by deploying your skilled resources into your core work to drive growth which is ultimately responsible for your bottom-line. You also don’t have to worry about hiring large in-house IT teams as you expand, as a capable MSP will be able to provide you with the necessary manpower as you grow based on your needs.

What’s more, most Managed Service Providers come with flexible pay-as-you-go payment plans, and you can choose your plan according to your specific requirements that match your budget.

An Ideal MSP Partner

ProV is a dedicated MSP with years of experience working with small and medium-sized enterprises like yours, providing faster response times, technology advances, and expert information management and delivery. We also provide a dedicated service help desk, monitoring and alert services to maximize the uptime of your computing assets, as well as devoted remote infrastructure support to ensure your business can operate 24/7/365 .

Our services include:

  • Network Monitoring & Alerting
  • Server Monitoring & Alerting
  • Application Monitoring & Alerting
  • Service Desk Single Point of Contact 24/7 Responsive Access — Both Level I & II
  • Incident and Problem Management
  • Change Management
  • Configuration Management
  • Remote Infrastructure Management and Monitoring

To learn how ProV keeps your employees focused on core business demands and new revenue-generating opportunities while making sure your networks are reliable, speedy, and available, drop a comment below or contact us today.

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Topics: Disaster Recovery, Managed Services