ServiceNow Solutions

    Transforms how your business operates

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    ServiceNow® is a powerful platform that allows businesses to bridge the gap between technology and people. As a global consulting firm, ProV International is your direct source for all things ServiceNow®. This includes implementation, testing, support, quality assurance and more. Our highly experienced consultants help organizations of all sizes leverage the ServiceNow technology to boost productivity and profitability.

    Business Automation
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    SPEED UP YOUR BUSINESS PROCESS

    See how you can boost employee satisfaction and productivity by giving them access to a convenient online experience. Define your services for automation and see how easy it is to replace manual, time-consuming tasks with repeatable and consistent automated workflows. Drive agility and capitalize on the benefits of automating your business processes today!

    RECORDS CONSOLIDATION
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    GAIN FULL VISIBILITY

    ProV is making work more efficient. Every enterprise needs the ability to identify outdated or duplicate services, resources and application. The ServiceNow® platform helps you consolidate those worth keeping and migrate those that are worth updating. A single system of record is the only way to achieve accelerated growth, cut cost and reduce complexities.

    SECURITY and COMPLIANCE
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    CONTROL YOUR ENVIRONMENT

    Quickly identifying vulnerabilities is a top priority for every organization. WIth ServiceNow®, you can deliver a higher quality of service and remain compliant. The Governance, Risk, and Compliance (GRC) process in ServiceNow® ensures that you are able to easily manage the strict regulatory requirements. The platform helps you managing policies, standards and internal control procedures.

    PROV’s ServiceNow® Solutions Elevate your Business.

    Service Portal

    ProV is providing a unified way to access all service applications in your organization. The ServiceNow® Service Portal can be configured to be used by your employees or customers. Quickly gain access to your service catalog, knowledge base, communities and chatbots. Your customers or team can now submit incident requests, easily search for answers or documentation across records or even check the status of open requests. ServiceNow® makes delivering service effortless.

    Knowledge Base

    Knowledge is Power. The ServiceNow® platform enables your employees and customers to easily find information to resolve issues faster. You can now house important information such as troubleshooting articles and self-help documents to support multiple groups. ServiceNow® Knowledge Management also supports creating and categorizing articles, as well as an easy to use search and browse feature.

    Service Catalog

    With the ServiceNow® Service Catalog, you can easily create service catalogs that provide your customers with self-service opportunities. This highly customizable portal allows you to quickly fulfill all requests through an intuitive interface. Your organization can now build a mobile-friendly self service experience for users that interacts with other features in the platform.

    Workflow Design

    Waiting around for decisions or responses can hinder productivity in any business. Workflow design is the best way to streamline processes and automate your business activities.ServiceNow® has a unique drag and drop interface that allows you to visually sequence a large range of activities. You can now create end to end business automation for processes that drive growth.

    Reports and Analytics

    Take a look at the bigger picture. The ServiceNow platform allows you to generate clear visualizations of your data, so that you can easily share, export or send via email. It includes robust performance analytics, professional reporting and other widgets all on one screen. Create custom dashboards to view the important data you need the most.

    Single Database

    Get full visibility of your infrastructure and services with ServiceNow® CMDB. With this configuration management database it’s easy to understand your organizations IT environment. Using a single system of record, the CMDB maintains all configuration data related to your assets and infrastructure. This gives you more control and helps you make better business decisions.

    Orchestration

    Increase service agility and produce fast, predictable results when you automate manual, routine, error-prone tasks. ServiceNow® Orchestration automates business processes and IT for operations management. This includes password resets, software distribution and activity packs or updates. Get immediate out of the box value towards Improving your organizations productivity.

    Security and Compliance

    Quickly identifying vulnerabilities is a top priority for every organization. WIth ServiceNow®, you can deliver a higher quality of service and remain compliant. The Governance, Risk, and Compliance (GRC) process in ServiceNow ensures that you are able to easily manage the strict regulatory requirements. The platform helps you managing policies, standards, and internal control procedures.

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