Through visual monitoring and real time notification and alerts, our engineers are on top of all existing and progressing conditions of our customers’ technology operations and infrastructure, ready to enact promptly to any situation, 24/7.
To further guarantee non-interruption and business continuity, ProV also puts disaster recovery and fail-over mechanisms in place, which are regularly validated and tested.ProV monitors cloud-based systems and Software as a Service (SaaS) applications, including thousands of user databases, hosted and running on the Microsoft Azure platform. Used by hundreds of thousands of customers, ProV ensures optimal performance of all hardware and software, enabling uninterrupted and seamless operations of businesses.
Our engineers utilize a comprehensive set of tools (Geckoboard, AppDynamics, Application Insights, Awacs, Google Analytics, Pingdom, OpsGenie and others) to monitor system critical performance and service availability counters (CPU & RAM utilization, Network and Disk I/O, API connections and calls, database DTU, active users and connections, events, errors, uptime, heartbeats and others).
Well defined routines are also put in place and followed in response to various alerts, events and incidents
