How Much Should You Expect to Pay for Field Service Management Software
Any organization that aims for success in the field service industry needs field service management software. These solutions automate basic processes involved in the operations of these organizations include scheduling, invoicing, dispatching, and reverse logistics. The cost of any business tool or solution is an important factor to consider before getting it. Let's consider how much field service management software cost.
Pricing model of field service management software
Field service management software is priced according to different models. Understanding the pricing model of the solutions is thus an important starting point in finding out how much field service management will cost. Here are the pricing models of field service management software.
Pay per location or franchise
With this pricing model, users pay for each location or franchise. There is a monthly fee as well as an initial setup fee. The initial payment could be about $3,000, while the monthly payment could be about $30.
Examples of field service management solutions with this model include FranchiseBlast and Bella Solutions.
Pay per employee or field tech
This pricing model is according to the number of employees or field techs. The payment structure could be monthly or yearly. Solutions with this pricing model could have different levels and allow users to subscribe their employees or field techs to the most appropriate level. Field service management tools priced according to this model have an average monthly price of $30, but are not recommended for large scale organizations with specific business requirements.
Pay per user
This pricing model is according to the number of administrators or users. A one-off fee is usually attracted to these solutions. There are also monthly fees for these solutions. Field service management solutions with this pricing model are available as multi-level licenses and are available at different levels.
Factors that influence the price of field service management solutions
Field service management solutions cover a wide range of business operations, including reverse logistics. The cost of these solutions differs according to the factors listed below.
Type of industry
The type of industry influences the cost of field service management solutions. This is because the essential features differ according to the industry. For some industries, for example, reverse logistics could be important.
Number of technicians
The number of technicians will influence the cost of field service management, especially if it is priced according to the pay per technician pricing model.
Advanced features and customization will influence the cost of field service management. Development of field service management software provides basic features. Apart from these basic features, clients could ask for customizations or advanced features, which will come at an extra cost.
Customers could also ask for extra features such as advanced support and training, and these features will attract extra costs too.
The price of field service management software could differ significantly. The pricing model and general factor that influence the cost of the solutions, as listed above, will determine the cost of field service management software.