IFS, the global enterprise applications company, IFS develops and delivers world-class enterprise software for clients globally. IFS Applications offer a complete enterprise suite that helps organizations manufacture products, distribute goods, maintain assets, and streamline service-focused operations. The IFS Applications suite are listed as leaders in more than one of Gartner’s Magic Quadrants (MQ). IFS field service management provides one of the most complete and connected field service solutions available in 2019.
What is new in IFS Field Service Management 6?
IFS recently announced the general availability in the latest release of its latest field service management suite- IFS field service management 6. The new IFS version now includes a responsive new user experience (UX), additional planning and scheduling capabilities, enhanced service-focus on revenue generation, omni-channel customer engagement and best-in-class cloud configurability. IFS’s new offerings for service management include:
1) Increase in service focus with WorkWave suite of solutions. Workwave provides a host of new capabilities that allows it to be capable of addressing the entire market, from small start-ups to multi-national enterprises
2) IFS FSM 6 brings added major extension functionalities in the cloud, combined with better mobile field service and back office features
3) IFS FSM 6 provides a reimagined new user experience that works flawlessly on any browser or device
4) Improved functionalities for reverse logistics, spare parts management, depot repair for workforce scheduling optimization
5) Improved support for managing warranties, contracts and prices for effective service management
6) 50% boost to planning and scheduling engine (PSO) on Microsoft Azure through automation and optimization of technician scheduling with better decision-making
7) Omni-channel customer engagement and self-service leverages artificial intelligence (AI) to deliver powerful self-service options that keep customers happy and relieve employees work burden
What can IFS FSM 6 do for You?
IFS FSM 6 is designed to help service-focused companies serve their clients in the best and most cost-effective way possible. IFS field service management software gives you complete freedom to deploy either on-premise or on the cloud. According to IFS, actual customer improvements with IFS FSM show:
- 20% improvement in equipment uptime
- 33% increase in on-field employee productivity
- 35% decrease in commute times
- 81% better SLA compliance, and
- near 300% upturn in ratio of technicians to dispatchers
Ready to try out IFS field service management 6? Give us a call at Prov!
ProV International Inc. are multiple award winning partners of IFS. We provide world-class implementation, customization, and a host of managed services for IFS products and services. Our proven methodologies ensure the fastest deployment, least hassles, and highest ROI on your software investment. To learn more about how ProV can help you streamline your field service operations, take our FREE Consultation today to get started!
