5 Ways To Effectively Manage Oil Field Service Technicians

Nov 02, 2020

5 Ways To Effectively Manage Oil Field

Service Technicians 

 

Just like any other business, field service companies have their own set of challenges. One of the biggest challenges oil field service companies face is how to manage their oil field service technicians in a way that minimizes waste and maximizes profitability. Here are five tips to help you effectively get the most out of your oil field service technicians.  

  1. Provide an organized inventory 

If you are paying a technician to visit a home more than once for a single project, you are making poor use of his time, sending a wrong signal to your customer, and wasting your financial resources. If you don’t have a field service system, consider investing in one, so you can keep track of your technician’s parts usage so you can know how best to stock their vehicle.  

  1. Provide the right technologies 

Unlike the retiring baby-boomers, this new generation of oil field service technicians is not used to doing tasks manually. These experts hardly use paper at all because they grew up using smart devices, apps, and other technologies that have made things easier and faster. Proper tools can improve productivity. If you are looking to get the best out of your team, you need to provide the necessary software and technology they require for project delivery.   

  1. Offer training 

Another way to effectively manage oil field service technicians is by investing in them in the form of training. When you offer training opportunities to your technicians, you are investing in the long-term success of your company. The training will equip them to take on more advanced roles and responsibilities as well as make them feel more fulfilled and confident. Moreover, your company will benefit immensely from it too as they will be better informed about the best practices in the industry.  

  1. Offer career development opportunities 

Although training is important, it is not enough when it comes to managing oil field service technicians as you need to do more by giving them the opportunity to advance their careers. They want to feel that they are making progress in their career while working in your company, and the only way to create that feeling is to acknowledge the good work they are doing and putting in a reward system that makes it possible for them to climb up the corporate ladder.  

  1. Offer financial rewards 

An attractive compensation is a major way of managing oil field service technicians as it motivates them to do a good job. You don’t have to overpay but let your compensation packages be determined by market rates in the industry and in your geographic region. A technician is likely to perform to his potential if he’s happy with his paycheck, and he will give his best because he wants to please his manager to retain his position. If the financial rewards are poor, not only will your oil field service technicians perform poorly, but they will likely abandon your company for more attractive offers.  

Conclusion  

As you will notice, these tips leave plenty of wiggle room to apply other ideas that you think can help to effectively manage your oil field service technicians. It also helps to often communicate with your team and ask questions that you feel are necessary.   

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Topics: field service management, field service software, ifs field service management, oil and gas, oil field services erp, oil and gas software