Your Trusted Field Service Partner

    ProV, an award winning, certified IFS partner offers a full portfolio of services around the IFS field service management infrastructure to help your organization get up and running. Our solutions are crafted to be cost-effective, flexible, scalable and delivered on-time and within budget.

    • Work Order Management
    • Parts, Repair & Warranty
    • Scheduling & Optimization
    • Mobile Technician App
    • Contractor & Employee Management
    • Track Technician Dispatch

    IFS Applications Is An Integrated FSM Solution That Lets You Successfully Compete In Today’s Global Environment

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    Realize Opportunities

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    Optimize Operations

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    Engage Everyone

    Field Service Management

    92%

    Executives agree that their organizations need to adapt their service models to keep up with customer needs

    74%

    Executives agree within next 10 years services and maintenance will be the primary revenue drivers

    35%

    IoT will lead to a 25% reduction in asset maintenance costs and 35% reduction in downtime

    IFS Field Service Management (FSM) Is A Best-in-class Software Solution For Service Businesses

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    Increase Service Margins

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    Improve Customer Satisfaction

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    Transition to Outcome based services

    Why Invest in Field Service Management Software?

    Deliver new revenue streams by helping customers achieve results they desire.

    • 40% of managers increase service margins
    • 80-90% reduction in response times, using technology including artificial intelligence (AI) and Internet of Things (IoT), drives profits
    • 22% revenue growth after IFS FSM adoption
    • 15-20+% increase in service response times
    • 95+% rate for meeting customer SLAs
    • 20+% improvements in SLAs and on-time service delivery
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    IFS FSM Ranked #1

    Complex Services

    Gartner 2020 CRITICAL CAPABILITIES for Field Service Management

    • IFS receives Highest score for COMPLEX Service and Support!
    • IFS FSM is positioned HIGHEST for Complex Field Service use cases, where there is a desire to handle as much of the business of the field service department, including invoicing, maintenance contracts and reverse logistics, in the FSM product as opposed to in the ERP.

    Product or Service Scores for Complex Service and Support

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    Field Service Software Benefits

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    Increase Service Margins

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    Improve Technician Productivity

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    Reduce Travel and Overtime Costs

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    Deliver Improved Response Times

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    Meet Customer SLAs & Satisfaction

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    Improve Revenue Growth and Profitability

    ProV’s Field Service Competencies

    • IFS FSM Certified Consultants
    • Cloud and On-Premise Expertise
    • Top Execution Efficiency
    • Process Driven FSM Consulting
    • End to End Implementation
    • Support and Managed Services
    • A Pool of Global Delivery Resources
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    Awards won as an IFS partner

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    Our “IFS Upgrade with Excellence Program”

    We have helped dozens of organizations across the globe in upgrading their IFS FSM environment. This experience has led us to create processes and documentation that not only help the customers upgrade smoothly but also do so in a way that helps them achieve the business outcomes that they need and expect. In addition, as a Microsoft Azure Silver partner, ProV can help migrate an on premise implementation into the cloud as well as provide managed services to help ensure you are getting the most from your IFS solution.

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    Single point of contact for all customer requirements/needs
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    Trained & experienced implementation team capable of handling all aspects of upgrade
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    Fully certified on IFS Scope Tool and Implementation Methodology
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    Subsequent maintenance and support (from GSO) easier as all processes followed
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    Offers post implementation support services via SLAs
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    Offers multiple value added services – Robotic Process Automation, Managed Services etc.

    What Make Us Different

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    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.
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    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.
    Picture3

    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.
    Picture3

    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.
    Picture3

    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.
    Picture3

    Deliver Fast, Deliver Often

    • Emphasis on iterative development with frequent updates.
    • Weeks and months vs. months and quarters.

    Accelerate Business Growth and Increase Profitability

    Request a Demo

    ProV Solutions

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