Careers & Culture

Joining ProV will positively impact your career.

ProV International has positioned itself to be an employer of choice, recruiting the best talent the technology industry has to offer. We create an environment that encourages positive impact for professional development and ensures exceptional results. Our IMPACT promise is to hire and deliver only the best and brightest, to ensure every organization in the markets we serve get the support they deserve.

January 26, 2022

Program Manager ServiceNow

Germany

Description

ProV is an award-winning global technology consulting firm specializing in IT strategy, advisory, implementation, management and optimization. Our proven technology solutions not only improve operations but provide better business outcomes and results. We specialize in: Cloud Technology, IT Strategy & Advisory, Software Implementation, Business Process Optimization, and Intelligent Operations. We build out a technology stack that will support a company‘s long-term goals. We are a certified partner of the top technology platforms used today, including IFS Applications, Microsoft Azure, Tanium, ServiceNow, Boomi, Sugar CRM, and UiPath.

Mandatory Skills:

  • Take small to large IT Business Applications programs/projects from original concept through final implementation
  • Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints
  • Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors
  • Create status reporting to support project/program discussions at Steering Committee and Sponsor level
  • Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile
  • Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking
  • Responsible for taking large security programs from business case through post-implementation
  • Drive crucial conversations with senior executives in business and IT to define strategic business case and measurable business outcomes
  • Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems
  • Develop standardized processes and methodologies for value driven program management
  • Lead the receiving, dispositioning, coordinating solution gathering, and project management of issues related to internal audits and red team engagements

 

Qualifications

  • 5+ years of hands-on project management experience in ServiceNow or similar projects
  • Preferred candidate will have experience managing ServiceNow projects
  • Experience managing multiple large programs/projects, in enterprise environments delivering business applications for one or more departments
  • Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement
  • Experience leading Steering Committee meetings with executive management
  • Ability to guide teams and provide technical solutions while mitigating or removing hurdles / obstacles
  • Experience overcoming project crisis
  • Demonstrated ability to lead extended groups of senior professionals in a offshore centric organization
  • Experience with Cloud Operations (either as customer or provider) is desired
  • Experience managing a portfolio of programs and projects
  • Strategic business consulting and organizational change management skills is desirable
  • Excellent communication skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills
  • Exceptional relationship building skills with empathy and social awareness to successfully work with people and groups from various cultural backgrounds and locations worldwide
  • Agile Scrum Master Certified
  • PMP Certified
  • Travel required up to 30-40%.

Apply Today!

Founded in 2003, ProV International has evolved to meet the demands of today’s mid-market and global enterprise corporations. Our managed services provide IT implementations, support and maintenance across a variety of industries. Helping our clients to develop their business and provide the best customer experience.

The Core Values

ProV’s values are built upon our commitments to each other and our customers. Working from offices in the US, Africa, Germany, India, Brazil and the Philippines, our global reach allows us to successfully deliver these values in daily interactions. We’re interested in hiring those who live these values:

acountable

Accountable

Accountability and Uncompromising integrity are the foundation of the value that ProV is built on.

collaborate 

Collaborative

ProV relies on global collaboration to develop and nurture customer relationships to deliver results that exceed expectations.

results

Results Driven

ProV begins with the end in mind and remains agile to provide creative solutions that meet our clients needs.

empowered 

Empowered

ProV aims to attract and retain the best technology talent and to support our talent with continuous relevant professional development training opportunities.

Rewarding Benefits

If you have a passion for innovation and technology excites you, join our award winning team. We have a world-class work environment that has been nationally recognized for its motivating leadership team and room for growth. We offer top-notch coverage to protect you and your family, a healthy work-life balance with a competitive salary.

Apply Today!

benefits