Ever since the digitization of Patient Health Information (PHI) the effectiveness of IT solutions in healthcare organizations has greatly increased the quality of patient care. However, with these operational improvements comes increased security risks. Due to its perceived vulnerabilities, the healthcare industry is often the number one target of cybercriminals. Financial constraints and limitations of in-house IT systems are some other factors prompting healthcare organisations to turn to managed services for their technology needs. Here are the top ten benefits of leveraging managed services for Healthcare IT:
Overcome compliance challenges
While the healthcare industry is one of the most highly regulated sectors, running regular compliance audits and meeting other legal obligations, such as user access management, data encryption, and security awareness training, can be a real hassle. Fortunately, the right Managed Services Provider (MSP) can take care of compliance matters for you.
Improve patient care
If your computers are outdated and inefficient, they’ll likely be unreliable and unsecure, resulting in compromised patient care. On the other hand, the right technology environment can increase and enhance engagement between employees and their patients while optimizing internal processes. By providing access to the most suitable technologies and expertise for your practice, an MSP can help you improve patient care significantly.
Enable workforce mobility
Mobile technologies present enormous opportunities and terrifying risks to the healthcare space. Consider the increasing threat of data breaches facilitated by storing critical patient information on mobile devices. At the same time, workforce mobility improves patient engagement, offers increased employee satisfaction and lowers the costs of office space and in-house infrastructure. By migrating to a cloud-based platform overseen by the best MSP, organizations can enjoy all the benefits of anywhere-accessibility while also keeping the risks at bay.
Build scalable infrastructure
Effective scalability is one of the most profound challenges of the healthcare sector. Aging in-house data centers, limited physical space, and strained budgets are common examples of technology with little or no scalability that create barriers to growth and continuous improvement of patient care. By contrast, a scalable operational infrastructure helps organizations to accommodate more patients and take care of and train more staff. Collaborating with an MSP can help you scale easily by building a software-defined, cloud-hosted infrastructure that will grow with your practice.
Regain control over IT costs
As is well established, managing IT systems and infrastructure is a costly undertaking, due to the high capital expenses of hardware such as servers and workstations, and the need for regular maintenance and upgrades. Besides, if something goes wrong, the cost of unscheduled downtime can cripple an organization. Thankfully, operationalizing your IT through managed services can immensely reduce infrastructure and maintenance costs, and prevent unscheduled downtime.
Guarantee response times
Fast response times are very crucial in providing healthcare services. Hence, you should always make sure that your provider guarantees response times, and that you’re able to contact them 24/7 in case of emergency situations.
Support a business continuity plan
A business continuity plan is an absolute necessity for every healthcare organization — as healthcare providers can’t afford to lose all valuable medical and patient data in the event of a disaster. Therefore, you are doing your organization a great disservice if your MSP can’t assist in your recovery from major outages or natural disasters.
Offer proactive security
Failure to meet data security regulations may result in huge fines, serious penalties, and even the withdrawal of your license to operate. Competent MSPs should offer core security services that include identity-based security and encryption, authorized privileges and access control, and data accountability and integrity.
Provide staffing services
Thanks to the changing dynamics of healthcare IT, staffing has become a challenging task. To address this challenge you need an MSP that assumes full responsibility for your clinical labor and offers a single point of contact for all your staffing operations, including account management, customer support, order placement, and more.
Managed IT services can drive returns on investment in the form of higher availability, dependability and accuracy with existing or even reduced staff. Safety and accountability can also be significantly improved. By providing advanced monitoring and management capabilities, managed solutions offer IT leaders complete visibility into the health of their environment, so that they can take immediate corrective action when gaps are identified.
Choosing the right MSP can be daunting and tedious, but once you’ve made the switch, the benefits are endless. Managed IT services help healthcare organizations to streamline their operations, reduce operational costs, and enhance workforce transparency while overcoming key challenges like scalability, mobility, and compliance. If you are ready to learn more request a free consultation today!