Careers & Culture

Joining ProV will positively impact your career.

ProV International has positioned itself to be an employer of choice, recruiting the best talent the technology industry has to offer. We create an environment that encourages positive impact for professional development and ensures exceptional results. Our IMPACT promise is to hire and deliver only the best and brightest, to ensure every organization in the markets we serve get the support they deserve.

May 6, 2025

Security Operations Technician – CyberArk & SIEM

Philippines

Description

Position: Security Operations Technician – CyberArk & SIEM

Reports to: Technical Team Lead – Security Applications

Languages: Fluent English required.

About the Role

We are seeking a skilled and motivated Security Operations Technician with hands-on experience in CyberArk and SIEM technologies . The ideal candidate will play a key role in ensuring the stability, performance, and continuous improvement of our privileged access management and security monitoring platforms. You will work closely with the Security and Infrastructure teams to ensure alignment with operational and strategic security requirements.

  • Operate, maintain and optimise CyberArk and SIEM platforms to ensure high availability and performance.
  • Investigate and resolve incidents and service requests related to privileged access and security monitoring tools.
  • Collaborate with the Security team to implement technical changes based on security requirements and threat intelligence.
  • Perform routine health checks, audits, and compliance activities for CyberArk and SIEM systems.
  • Contribute to documentation, including standard operating procedures and knowledge base articles.
  • Identify opportunities to automate repetitive tasks and improve efficiency.
  • Participate in on-call rotations and support escalations when necessary.

Mandatory Skills:

What We’re Looking For:

  • Hands-on experience with CyberArk: configuration, troubleshooting, and maintenance.
  • Experience working with SIEM tools such as Logrythm, Splunk, QRadar or similar.
  • Solid understanding of identity & access management and security operations.
  • Experience with incident and change management processes in ITIL-based environments.
  • Familiarity with scripting or automation (e.g., PowerShell, Python) is a plus.
  • Strong analytical and troubleshooting skills.
  • Fluent English (spoken and written).

Soft Skills

  • Detail-oriented with a focus on security best practices.
  • Proactive and solution-oriented mindset.
  • Ability to manage multiple tasks and prioritise effectively.
  • Team player with good communication skills and a collaborative approach.
  • Eagerness to learn and grow in a dynamic and international environment.

Apply Today!

Founded in 2003, ProV International has evolved to meet the demands of today’s mid-market and global enterprise corporations. Our managed services provide IT implementations, support and maintenance across a variety of industries. Helping our clients to develop their business and provide the best customer experience.

The Core Values

ProV’s values are built upon our commitments to each other and our customers. Working from offices in the US, Africa, Germany, India, Brazil and the Philippines, our global reach allows us to successfully deliver these values in daily interactions. We’re interested in hiring those who live these values:

acountable

Accountable

Accountability and Uncompromising integrity are the foundation of the value that ProV is built on.

collaborate 

Collaborative

ProV relies on global collaboration to develop and nurture customer relationships to deliver results that exceed expectations.

results

Results Driven

ProV begins with the end in mind and remains agile to provide creative solutions that meet our clients needs.

empowered 

Empowered

ProV aims to attract and retain the best technology talent and to support our talent with continuous relevant professional development training opportunities.

Rewarding Benefits

If you have a passion for innovation and technology excites you, join our award winning team. We have a world-class work environment that has been nationally recognized for its motivating leadership team and room for growth. We offer top-notch coverage to protect you and your family, a healthy work-life balance with a competitive salary.

Apply Today!

benefits