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IT Project Coordinator


Pasay City


ProV International



Responsibilities

  • Coordinate project management activities, resources, equipment and information
  • Liaise with clients to help define and confirm project requirements, scope and objectives with the guidance of the Project Manager.
  • Make certain that clients’ needs are met as the project evolves
  • Help prepare project proposals, timeframes, schedule and budget
  • Monitor and track project progress and handle any issues that arise
  • Act as the point of contact and communicate project status adequately to all participants
  • Use project management tools to monitor working hours, budget, plans and money spend
  • Issue all appropriate legal paperwork
  • Report and escalate to management as needed
  • Create and maintain comprehensive project documentation, plans and reports

 

Additional Notes:

  • At least 1 to 2 years’ experience as project coordinator
  • Gaming experience is a plus but not mandatory
  • Proficient in MS office knowledge
  • Must be willing to be assigned to our client located in Pasay
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Sharepoint Developer


Pasay City


ProV International



  • Graduate of any Bachelor's Degree in IT related course
  • 3-5 years experience in SharePoint development
  • Must be willing to be assigned in our client located in Pasay
  • Good communication skills
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ServiceNow Architect

Full Time


Tampa, FL (Based anywhere in the US)


ProV International




Years of Experience:

5+ Years

Mandatory Skills:

  • Must be ITIL V3 certified
  • Minimal ServiceNow System Administrator Certified and if not should be technically strong
  • Should have implemented at least 3 implementation projects covering at least 4 areas
    • Incident
    • Problem
    • Change
    • CMDB
    • Knowledge
    • SLA
    • Service Catalog
  • Workflow
  • Form Design
  • Onsite Experience Must
  • Glide record and Jelly Scripting experience
  • CMDB (not just LDAP but scripting experience)
    • Integration (Active Directory or LDAP or BMC Remedy or HPSM or SAP or Workday)
    • SOAP/REST
    • Certification: Sys Admin and Impl. Specialist
    • Any module other than IPCC is a must
      • HR Case Management and HR Knowledge Management
      • Asset Management
      • Software Asset Management
      • Contract Management
      • Service Catalog
      • Request Management

Nice to Have Skills:

ServiceNow CSM (Portal with Angular JS, Bootstrap, JQuery and CSS)

Apply Now

 

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Automation Consultant

Full-Time


Makati City, Philippines


ProV International



 

Responsibilities of the Automation Specialist include but not limited to:

  • Be subject matter expert in all areas of automation and self-service
  • Be subject matter expert for Power Shell scripts
  • Responding, resolving and troubleshooting 2nd level Support issues on all IT areas such as desktops/laptop, mobile access and devices.
  • Resolve issues escalated by the 1st level support team
  • Diagnose and rectify any problems with any Power Shell scripts and self-service
  • Identify opportunities to improve overall operational performance & saving costs via automation and self-service
  • Prepare relevant documentation to support, give input to the problem and knowledge processes based on daily work experience.
  • If assigned to projects, work with project managers to ensure managed system changes/ tasks are completed to meet business requirements.
  • Adherence to MDIT, Group policies and compliance
  • Willingness and flexibility to travel as per business needs.
  • Be part of the 24/7 rotation scheme
  • Create and update SOPs for L2 and L1
  • Update and maintain documentation

 

Skills

  • 3-5 years work experience in a similar position
  • Self-Motivated with the ability to work independently and with high personal integrity
  • Very strong customer service mindset
  • Excellent English skills – both Oral and Written
  • ITIL foundation certified preferred
  • Scripting and/or programing skills is a prerequisite
  • Ability to identify automation and self-service opportunities
  • Mindset for automation and self-service
  • Experienced with root cause analysis in own area

 

Technologies to support:

  • Working experience with creating Power Shell scripts from scratch
  • Working experience with Power Shell automation in Microsoft Identity Manager (FIM / MIM) is a strong advantage
  • Working experience with automation of tasks related to Microsoft OS is an advantage
  • Working experience with HyperV is an advantage
  • Good knowledge of Office Suite (Outlook, Lync, Word, Excel, PowerPoint)
  • Good knowledge of Windows 7 OS and Windows server OS (from 2003 and up)
  • Working experience as a MS AD administrator is an advantage
  • Working experience in with the following technologies: MS Active Directory, SCCM, Virtualization (HyperV and VMware), Office 365, Windows Server 2012 is an advantage.
  • Knowledge of Solar Winds
  • Knowledge of HP Servers
  • Knowledge Service Now
  • Knowledge of SAPIEN Visual Studio

 

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Solarwinds Monitoring Consultant

Full-Time


Makati City, Philippines


ProV International



 

Responsibilities of the Monitoring Specialist include but not limited to:

  • Be subject matter expert in Solar Winds
  • Responding, resolving and troubleshooting 2nd level Support issues on all IT areas such as desktops/laptop, mobile access and devices.
  • Resolve issues escalated by the 1st level support team
  • Diagnose and rectify any problems with the Solar Winds platform and the installed modules (NPM, NTA, NCM, SAM, PM and WPM) and associated peripherals
  • Maintain the Solar Winds platform, adding and removing nodes as necessary, add/adjust alerts triggers and dependencies
  • Prepare relevant documentation to support, give input to the problem and knowledge processes based on daily work experience.
  • If assigned to projects, work with project managers to ensure managed system changes/ tasks are completed to meet business requirements.
  • Identify the opportunities to improve overall operational performance & saving costs.
  • Adherence to MDIT, Group policies and compliance
  • Willingness and flexibility to travel as per business needs.
  • Be part of the 24/7 rotation scheme
  • Create and update SOPs for L2 and L1
  • Update and maintain documentation

 

Skills

  • 3-5 years’ work experience in a similar position
  • Self-Motivated with the ability to work independently and with high personal integrity
  • Very strong customer service mindset
  • Excellent English skills – both Oral and Written
  • ITIL foundation certified preferred
  • Scripting and/or programing skills preferred
  • Able to maintain our Solar Winds platform and installed modules
  • Mindset for monitoring, automation and self-service
  • Experienced with root cause analysis in own area

 

Technologies to support:

  • Working experience as Solar Winds platform administrator and the modules: NPM, NTA & NCM
  • Working experience of these modules SAM, PM & WPM is an advantage
  • Working experience with Cisco network devices
  • Working experience with PowerShell scripts
  • Working experience as a MS AD administrator is an advantage
  • Good knowledge of Office Suite (Outlook, Lync, Word, Excel, PowerPoint)
  • Good knowledge of Windows 7 OS and Windows server OS (from 2003 and up)
  • Working experience in with the following technologies: MS Active Directory, Cisco Network, SCCM, Virtualization (HyperV and VMware), Office 365, Windows Server 2012 is an advantage.
  • Knowledge of HP Servers
  • Knowledge Service Now

 

 

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IT Operations Manager

Full-Time


Makati City, Philippines


ProV International



The responsibility includes, but is not limited to:

  • Service delivery responsibility of Manila IT Operations Center
  • Delivering the KPI’s agreed with Head of IT Operations and supporting the goals related to end user satisfaction and operational robustness
  • Service delivery responsibility of the Manila IT Operations team in alignment with Head of IT Operations
  • Managing internal IT Operations staff and Team Leads (total team is 16 Inc. manager)
  • Drive the IT Operations team continuously towards more self-service, left shifting and automations wherever applicable
  • Developing, maintaining and ensure execution within tools, methodologies and knowledge necessary to run the IT Operations team efficiently
  • Accountable for the execution of procedures related to monitoring, automation, left-shifting and self-service
  • Ensure service professionalism in IT Operations and shift turnovers
  • Manage and escalate local issues

 

Management responsibility

  • Provide strong leadership to the team in Manila, including coaching and mentoring
  • Work on staff engagement initiatives to enhance motivation and effective delivery
  • Manage IT Operation activities daily, including day to day collaboration and alignment with Managers, Team Leads, Supervisors and Specialists
  • Ensure a healthy working environment, which fosters openness, innovation and continuous improvement
  • Accountable for ensuring adequate staffing and skill levels at all times to ensure skill balance/manpower to deal with all volume of work as categorized within the Service Catalogue for IT Operations
  • Responsible for day to day operational performance of IT Operations measured through various statistical reports
  • Day to day management in line with ProV/Maersk policies and tools: Vacation planning, administrative approvals, performance follow-ups, Employee Engagement Surveys, etc. (department approvals incl. financial will be handled by Head of IT Operations)
  • Act as escalation point for the Team Leads and Specialist and be the extended arm between IT Operations in Manila and Head of IT Operations in Denmark

 

Secondary responsibilities

  • Identify and recommend changes or enhancements in available information technology or equipment
  • Identify and recommend initiatives that will drive service professionalism in IT Operations (incl. KM/Quality)

 

Delivery responsibility

  • Accountable for service professionalism in the resolution of all incidents and requests that falls under the responsibility by IT Operations and by accordance to the SLA’s as listed under the Service Catalogue
  • The IT Operations Manager is responsible for designing the appropriate processes and procedures to build a proactive technical support center, managing the IT Operations Center staff, and taking ownership of all technical issues
  • To ensure ORA/ORT is followed

Process Delivery

Accountable for the execution and process adherence in IT Operations of

  • Incident Management
  • Change and release Fulfillment
  • Problem Management
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Cisco Network and Firewall Consultant

Full-Time


Makati City, Philippines


ProV International



Responsibilities of Cisco Network & Firewall Specialists include but not limited to:

  • Be subject matter expert for Cisco networks and firewalls
  • Responding, resolving and troubleshooting 2nd level Support issues on all IT areas such as desktops/laptop.
  • Resolve issues escalated by the 1st level support team
  • Diagnose and rectify any problems with the network and firewalls and associated peripherals
  • Maintain our firewalls and stay updated on any released security vulnerabilities and how they affect our network
  • Maintain our DMVPN and WAAS firewalls and stay updated on any released security vulnerabilities and how they affect our network
  • Create and review changes based on requirements to our firewalls and implement them
  • Prepare relevant documentation to support, give input to the problem and knowledge processes based on daily work experience.
  • If assigned to projects, work with project managers to ensure managed system changes/ tasks are completed to meet business requirements.
  • Identify the opportunities to improve overall operational performance & saving costs.
  • Adherence to MDIT, Group policies and compliance
  • Willingness and flexibility to travel as per business needs.
  • Be part of the 24/7 rotation scheme
  • Create and update SOPs for L2 and L1
  • Update and maintain documentation

 

Skills

  • 1-5 years work experience in a similar position (depends on senior or junior positons)
  • Self-Motivated with the ability to work independently and with high personal integrity
  • Very strong customer service mindset
  • Excellent English skills – both Oral and Written
  • Senior specialists most have as minimum CCNP and/or CCNP Security
  • Junior specialists most as minimum have CCNA and/or CCNA Security
  • Knowledge of ICS (SCADA)
  • ITIL foundation certified preferred
  • Scripting and/or programing skills preferred
  • Able to maintain our Cisco network and firewalls
  • Mindset for monitoring, automation and self-service
  • Experienced with root cause analysis in own area

 

Technologies to support:

  • Working experience with theses Cisco technologies: ASA using ACLs, VPN, WAN (including protocols BGP, OSPF, RIP & EIGRP), WAAS, Nexus, routers, switches, Prime, QOS, client based VPN, ISE & WLC
  • Working experience with Cisco ASA FW rules: verify, assess and implementing changes
  • Working experience with PAC scripts
  • Knowledge of Zscaler and Jet Nexus LBs is an advantage
  • Good knowledge of Office Suite (Outlook, Lync, Word, Excel, PowerPoint)
  • Good knowledge of Windows 7 OS and Windows server OS (from 2003 and up)
  • Experience with Solar Winds is a strong advantage (NTA, NCM & NPM)
  • Working experience in with the following technologies: MS Active Directory, Cisco Network, SCCM, Virtualization (HyperV and VMware), Outlook 365, Windows Server 2012 is an advantage.
  • Knowledge of HP Servers
  • Knowledge Service Now
  • Knowledge of 2 factor authentications (Swivel/Pinsafe)

 

 

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Database Administrator

Full-Time


Makati City, Philippines


ProV International



  • Responsibilities of the DBA Specialists include but not limited to:

    • Be subject matter expert in at least one of the domains: Oracle or MS SQL
    • Responding, resolving and troubleshooting 2nd level Support issues on all IT areas such as desktops/laptop.
    • Resolve issues escalated by the 1st level support team
    • Diagnose and rectify any problems with installed databases and associated peripherals
    • Setup and co-ordinate database maintenance schedules & plans where required
    • Prepare relevant documentation to support, give input to the problem and knowledge processes based on daily work experience.
    • If assigned to projects, work with project managers to ensure managed system changes/ tasks are completed to meet business requirements.
    • Identify the opportunities to improve overall operational performance & saving costs.
    • Adherence to MDIT, Group policies and compliance
    • Willingness and flexibility to travel as per business needs.
    • Be part of the 24/7 rotation scheme
    • Create and update SOPs for L2 and L1
    • Update and maintain documentation

     

    Skills

    • 3-5 years work experience in a similar position
    • Self-Motivated with the ability to work independently and with high personal integrity
    • Very strong customer service mindset
    • Excellent English skills – both Oral and Written
    • ITIL foundation certified preferred
    • Scripting and/or programing skills preferred
    • Mindset for monitoring, automation and self-service
    • Oracle and MS SQL DBA skills is a prerequisite
    • For the Oracle DBA Oracle Certified Administrator (OCA) is preferred
    • Can automate many basic database administration tasks, and ensure that the database runs hands-free, by applying decision rules to detect impending problem and fixing them before they cripple the database.
    • Can review an SQL query and understand why it fails or runs too long
    • Experienced with root cause analysis in own area

     

    Technologies to support:

    • Working experience as DBA on Oracle (EE & Std ONE) and/or MS SQL (Ent & Std.)
    • Good knowledge of Office Suite (Outlook, Lync, Word, Excel, Powerpoint)
    • Good knowledge of Windows 7 OS and Windows server OS (from 2003 and up)
    • Experience with Power Shell is an advantage
    • Working experience as a MS AD administrator is an advantage
    • Working experience in with the following technologies: MS Active Directory, Cisco Network, SCCM, Virtualization (HyperV and VMware), System monitoring (SolarWinds), Outlook 365, Windows Server 2012 is an advantage.
    • Knowledge of HP Servers
    • Knowledge of Citrix
    • Knowledge Service Now

     

     

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IFS Plant Maintenance


Makati City, Philippines


ProV International



Key responsibilities

  • Investigate and resolve incidents raised by users
  • Conduct root cause analysis
  • Respond to queries from users
  • Implementation of minor changes
  • Joint problem solving with other IFS support teams
  • Test changes, document test scripts and analyze test results
  • Conduct regression testing of IFS processes
  • Conduct GAP Analysis and provide Functional specifications

Key competencies

  • ERP knowledge – especially in Plant Maintenance modules
  • Business Process knowledge of Plant maintenance like Work order Management, Equipment Administration, Preventive Maintenance
  • Basic understanding of flow of processes between different modules in ERP.
  • Experience with ticket tracking systems (Service Now) will be an advantage

 

Personal skills

  • Strong communicator in English
  • Proactive
  • Team player with willingness to pick up tasks proactively
  • Should be ready to travel on short term requirement
  • Flexible to work on shifts depending on business needs
  • Not afraid of new challenges
  • Quick learner
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Senior Network Engineer

Full-Time


Makati City, Philippines


ProV International



  • Job Description

     

    • Project handling – Meraki Migration for more than 50 sites worldwide
    • Project handling - Riverbed Deployment
    • Configure Meraki dashboard and assist onsite support with the installation of new devices
    • Configure Cisco ACS
    • Configure static routing and firewall rules
    • Configure network hardware like routers and switches if necessary
    • Configure Wireless controller and deploy new AP like aironet
    • Pre-configuration of Riverbed steelhead before delivering to sites
    • Site maintenance from device deployment to cable management
    • Update network group list for new IP’s and FQDN’s from MS365
    • Handles daily Incident tickets and Change Request within SLA
    • Create change request for standard and major change
    • Monitor network from more than 50 sites worldwide
    • Troubleshoot network issue and Escalate to telco provider if necessary
    • Create VPN accounts and access rules via Safeword
    • Created DNS entries
    • Update network diagram and documentations

     

    With experience and working knowledge on the following:

     

    • Switching / Routing cisco (trouble shooting)
    • ACL Cisco
    • ASA Firewall
    • Linux basics (Bind, proxy)
    • Fortinet Firewall
    • Meraki
    • Loadbalancing ACE Cisco
    • Monitoring (Solarwinds)
    • Riverbed
    • Qos / Voice over Lan
    • Ticket system  

Apply Now

 

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.Net Developer with Angular JS and Web API

Full-Time


Makati City, Philippines


ProV International




JOB DESCRIPTION

  • Software architecture and design
  • Software development and testing
  • Software debugging, support, maintenance, and improvement

SKILLS REQUIRED

  • Minimum 5 years’ experience working on complex or similar projects (system platforms)
  • Good Object-Oriented Programming (OOP) skills
  • .Net Framework 4.5 or above
  • C#
  • Database development (SQL), SQL Server 2012 or above
  • Web API
  • Angular JS
  • Good verbal and written  English communication
  • SKILLS PREFERRED
  • Functional Programming
  • Git, TeamCity
  • Experience with test-driven development (TDD)
  • Experience with Object-Relational Mapping (ORM)  technologies (e.g. Entity Framework, NHibernate, LINQ to SQL)
  • Location: Makati
  • Work Schedule: Regular day shift

Apply Now

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Imaging Analyst Developer (.net and java)

Full-Time


Makati City, Philippines


ProV International



Functions:

 

  • Manage projects lifecycle from incept to completion
  • Leads development of project plans, resource forecasts and acquisition of business, functional, and technical resources
  • Directs the development of overall project objectives, requirements, and budgets
  • Directs project teams through all phases of the project life-cycle
  • Utilizes project methodologies and tools as required to deliver project results
  • Is accountable for project controls including scope, schedules performance, and quality from beginning of assignment to project completion
  • Integrates business process knowledge, conceptual design, and user specifications to provide a complete business solution/response
  • Functions as a project leader, involving, motivating and supporting others to get the job done
  • Effectively use best practices in the project management areas of integration, scope, time, cost, quality, resource, communications and risk management.
  • Serves as lead communicator for project with key business and IT stakeholders
  • Develop interfaces as reguired using .Net or Java

.

 

Qualifications

 

Education & Work Experience:

 

  • BS/BA or equivalent experience required, preferably in a technical discipline
  • 5+ years I/T Experience
  • 2+ years experience in an Application leadership role
  • Be able to work under pressure and to tight deadlines
  • Demonstrated  expertise in project management skills, certification preferred
  • Deep technical understanding of Imaging and EDM technologies
  • Experience in Media and Advertising industry preferred.
  • 20% travel required
  • Strong analytical/problem solving skills
  • Strong organizational skills
  • .Net and Java Development exprience requied
  • IIS knowledge a plus
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IT Finance Analyst

Full-Time


Makati City, Philippines


ProV International



SKILLS REQUIRED & PREFERED

  • Minimum of 8 years in finance and controlling with at preferred least 4 years in IT finance and controlling experience
  • Working knowledge project finance.
  • Proven financial reporting skills on multiple levels of an organization, including senior level business executives within the company.
  • Strong SAP, SAP-BI skills, with hands-on experience.
  • Strong analytic skills.
  • Excellent ability in MS Excel, with mastered skill in advanced analyses and reporting, schedules and priorities.
  • Self-driven and resourceful to achieve goals independently.
  • Excellent Communications skills.

Apply Now