Why Remote Support Effectively Optimizes and Automates Supply Chain Workflows?

Jun 12, 2020

Remote Support technology has already been established as a standard requirement of control in manufacturing. The purpose of Remote Monitoring is to allow manufacturers to make well informed and well-rounded decisions irrespective of their distance from the manufacturing unit. In the 21st century, remote monitoring has become a necessity for any large enterprise, due to the globalization of supply chains which now encompass production sites all over the world. An annual manufacturing report in 2018 suggested that 80% of manufacturers believe that investment in smart technology for manufacturing units such as remote support is crucial to improving productivity.

Although not a new phenomenon, the relevance of remote monitoring in supply chain management has unfortunately gained significance due to the recent Covid-19 pandemic. Remote Monitoring allows manufacturers to keep tabs on the manufacturing process from home. Working from home is the need of the hour thus remote monitoring is the way to make sure your business runs smoothly even if you can’t be physically present on site.

How does Remote Monitoring/Support work?

If you strip remote monitoring down to its core, it is essentially a way to have remote access that is similar to an in-person visit. Recent developments in Cloud technology and IoT have expanded the range of monitoring that can take place.

Manufacturers can now continuously monitor performance as well as carry out preventative maintenance. This means that not only can they keep track of productivity, they can also tackle problems before they even surface. The cloud further gives the manufacturer access to information no matter where they are.

How does it optimize workflow?

There are a number of ways that remote monitoring can successfully optimize the supply chain workflow. Alongside the added benefit of being able to work from home, remote monitoring has an array of functions it performed prior to the worldwide pandemic.

For the food and beverage industry, remote monitoring can increase the efficiency of production as well as competitiveness. Since sectors like these are susceptible to changing consumer trends, remote monitoring can allow for swift action. An example of this would be switching suppliers due to negative feedback. Remote monitoring will allow the manufacturer to identify the suppliers which can deliver in the fastest, most efficient and most affordable price.

Apart from that one of the major benefits of having remote monitoring used in your manufacturing process is error recognition in the supply chain. In case of a breakdown within the manufacturing unit, the manufacturer can be informed of it in real-time through remote monitoring. This wouldn’t be possible otherwise which would result in delays and consequently the inability to meet customer demands.

Is there a security threat to using remote support?

Some individuals may be wary of remote monitoring because of it possibly risking their entire supply chain. However, this is an unfounded fear as modern remote monitoring software is designed with encryption, permission layers and effective security measures to nullify any potential risks.

Wondering how Remote Assistance can help your business get the most out of IFS? Give us a call today! ProV is a premier IFS Managed Services Provider and can help organizations of all sizes with their IFS implementations, upgrades and support. Ready to take the plunge? Request a free consultation


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Topics: IFS, Managed Services, Digital Transformation, IFS Applications, IFS Support, IFS Apps 10, IFS Applications Upgrades, IFS Features, IFS 10, Remotework, remote assistance