Who Benefits From A Cloud ERP System?

Apr 18, 2022

Who Benefits From A Cloud ERP System?

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A Cloud ERP system refers to enterprise resource planning software that is hosted and managed off-site in the cloud by your vendor as opposed to an on-site network. This means that the software and tools are always online and are accessed via a web browser, while security updates are handled by the ERP provider.

While it's an open secret that a Cloud ERP provides a number of benefits, it helps to know who benefits from the solution as this can make it easier for you to decide on the suitability of the deployment option for your business. Here's a brief overview of who benefits from a Cloud ERP.

IT department

Since the software is hosted and managed by the vendor, it means that the bulk of the responsibility of keeping the system running is now in the hands of the service provider as opposed to your IT staff. If you have any questions or complaints, you can easily reach the service provider and have them fixed immediately rather than burden the IT team. Decreased workload means that the IT department can be more productive in other core job functions.

Field workers and remote workers

A Cloud ERP is also beneficial for staff that work off-site as the system is always available online and can be accessed any time and from anywhere in the world. This means your staff can work from home, while on the road, or while out in the field since all they require to use the system is a mobile device and an internet connection.

Customer service

Customer service representatives require information in real-time to do their job efficiently. With a Cloud ERP system, they have quickly have access to accurate customer information, which in turn goes a long way to improve customer service. Because issues can get resolved fast, an extra perk is that your customers will be satisfied and continue patronizing your business.

Finance

An on-site ERP system requires continuous maintenance, which includes hardware and software costs. What's more, repairing faulty hardware also means more expenses for the organization. With an ERP system, the finance department can record huge savings due to lower operating costs.

 

Bottom line

A Cloud ERP system holds a lot of benefits for companies in different ways, promoting efficiency. By benefiting different departments of the company, ultimately empowers the senior management to take advantage of growth opportunities and lead the business in a positive direction.

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Topics: software ERP,, enterprise software solutions, Enterprise Resource Planning, ERP Solutions, new erp, cloud facts, ifs cloud erp, cloud erp software, best erp