What is Facilities Management Software?
Facilities management software allows commercial facilities to be run more efficiently and commercial real estate professionals to work better with their clients on maintenance, repairs, and improvement projects. Facilities management software works hand-in-hand with your existing business or property management systems to streamline communications between staff and improve overall efficiency, saving you money and time. Here's everything you need to know about facilities management software and how it can help you run your company or building more efficiently!
How does facilities management software work?
Facilities management software allows you to take the time-consuming process of tracking items like buildings, equipment, or any other facility owned by a company or institution and organize them into reports.
For example, information might be entered so that you can see which facilities need work, show maintenance details for any given facility, including past due inspections, or add images of specific types of work completed on a given property.
The system will show the condition and track whether a review has been performed since that last entry. Facilities management software is beneficial because businesses can save time by going through the information they have at their fingertips rather than finding pieces of paper around the office.
Why you need FM software
Businesses of all sizes rely on information technology systems to keep things running smoothly. To help you manage those tools and make sure that everything is going according to plan, there are specialized computer systems called Facilities Management (FM) software programs. Depending on the size of your company, a single program may not be enough to control the flow of data coming in and out effectively. For example, one system might be enough for a small business or non-profit organization. Still, as an enterprise-level company grows, they need multiple FM systems that work together through an integrated platform.
6 tips for choosing the right FM solution
1. Do you want to track pre-existing assets, such as paint or hardware, and inventory items brought in for special projects?
2. Will you need to produce maintenance schedules for each building that lists the type of work, frequency of work required, costs associated with a given task, and who will be responsible for the job?
3. How are labor hours tracked at your company? Are they part of an already existing system (i.e., HR), or will a new system be specifically tailored to the needs of your facilities management program?
4. Are you interested in integrating your FM solution with another system or third-party data, so all information about a specific asset is available on one screen?
5. What does the end-user experience look like for someone entering their first request for service into your FM solution? Is it intuitive, easy to use, and allows users to submit requests directly from their phones?
6. Does the vendor offer customization options so you can have total control over creating whatever workflow best suits your organization's needs?
Do you want to see how ServiceNow can help your facilities management company? Contact us today!
