IFS is a global applications company that provides some of the best enterprise software for Enterprise Resource Planning (ERP), Field Service Management (FSM), and Customer Experience (CE). IFS Applications need to be monitored, patched and upgraded at regular intervals for them to run smoothly.
That is why IFS partners like ProV provide managed services for IFS Applications to help clients get the most out of their software investments. Managed services for IFS applications (ERP, FSM or CE) help monitor their health and solve incidents and service requests proactively without any increased strain on the business. Here are the top 5 benefits of partnering with a managed services provider for IFS Applications.
- Businesses Change
The requirements of a business will change over time. What happens if you suddenly need more manpower for a project or, a certain skill level that you don't have? You would have to spend time and resources on hiring new employees. Alternatively, you could enter into a managed services contract which will allow you to have IFS experts available to you for handling service requests on-demand.
- Access to a Real-Time Dashboard
A real-time overview of key metrics is key to gaining real insight into your operations. IFS Applications offers ready-made reports on incident trends management, incident backlogs, service level breaches, etc. that can help you choose better courses of action. Managed services experts have proven methodologies that optimize your processes for the best results.
- Proactive Incident Management
To ensure the best availability of IFS Applications, you need a team to handle the issues that arise or one that can help you identify the insights on the dashboard. Managed services from award-winning IFS partners like ProV, can ensure that a support team is always available to identify and solve any issues that arise proactively.
- Customized Engagement Models
One of the best-known benefits of partnering with an external managed services partner is that you can customize your engagement models. A contract with an MSP allows you access to trained and qualified IFS experts that have in-depth knowledge of the product. They can help you handle incident management and service requests in a unique way suited to the needs of your company.
- Save on Cost
Managed services agreements can be directed on dedicated or shared resource models. Depending on the needs of your company, you have the flexibility to choose either and save on excess expenditure accordingly.
Ready to improve and safeguard your IFS Applications with ProV managed services for IFS Applications? Ask for a FREE Consultation today!
