How to Quickly Reduce Supply Chain Disruption by Adopting Remote Support

Jun 12, 2020

The scariest and uncertain phase for a business is the disruption of a supply chain. Supply chain disruption is caused by any sudden change or crisis at a global or local level. One such example is the ongoing Covid-19 pandemic. The process of supply chain disruption is different for every company as some have a very complex supply chain whereas there are industries that have a simpler supply chain.

As supply chains are interdependent, any delays or inefficiencies in the production of products can have a huge impact and lead to disruptions. The best way to ensure that the effects of supply chain disruption are minimized is by adopting a remote support strategy.

Here are some of the ways that Remote Support can offer assistance:

1. The transformations that take place can enable companies to ensure that the advanced solutions implemented can address the concerns of customers. They will help companies create a much more resilient business model that can make them much more competitive.

2. The remote support can help people improve their efficiency while working from home, which means that it is unlikely to cause an impact on operations. The remote experts and technicians can solve all sorts of problems in much less time. The employees no longer have to wait for the system to be restored in order to ensure that their operations are carried out smoothly.

3. Most companies now use modern digital systems, these systems can provide businesses with a connected muscle that can be used to achieve advanced remote assistance solutions for all the problems faced.

4. Furthermore, remote assistance support can be a game-changer because of Augmented Reality (AR) and Mixed Reality (MR). The system can be configured based on their needs and to meet industry-specific requirements. It can operate easily in all types of remote locations even in the ones that have sub-optimal network coverage.

Many organizations are gradually moving towards the development of Business Intelligent Solutions, which incorporates the use of remote assistance. However, the solutions may not work that well during the set-up phase. All employees have to go through a rigorous training phase in order to be fully prepared to carry out remote support in a smooth yet efficient manner. 

Wondering how Remote Assistance can help your business get the most out of IFS? Give us a call today! ProV is a premier IFS Managed Services Provider and can help organizations of all sizes with their IFS implementations, upgrades and support. Ready to take the plunge? Request a free consultation

 

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Topics: IFS, Managed Services, Digital Transformation, IFS Applications, supply chain management, IFS Support, IFS Apps 10, Supply Chain, IFS Applications Upgrades, IFS Features, IFS 10, Remotework, remote assistance