How to meet your facilities management goals and objectives with ServiceNow
ServiceNow’s Workplace delivery platform allows customers to improve operational efficiency, enhance employee satisfaction and meet the goals of their facilities management initiative. Customers with facilities management initiatives can now replace multiple-point solutions with a single integrated solution that reduces costs and improves productivity, thanks to ServiceNow’s unified enterprise-grade platform. We’ll tell you how here.
Improve Operational Effectiveness
ServiceNow’s Workplace delivery is built for organizations looking for a more holistic approach to managing their real estate portfolio. It leverages the power of Workplace by Facebook, the social communication tool that has been proven in other industries to help improve operational effectiveness. The system can be customized to match your organization’s needs and doesn’t require any IT resources or developers. With a suite of features designed specifically for this space, you can create a more effective workspace experience for employees, helping them get things done faster so they can focus on what matters most.
Create Connected Workforce, Assets & Systems
ServiceNow is a cloud-based platform that provides IT service management, customer relationship management, asset lifecycle management, and field service for a connected workforce. Integrating these systems into one solution allows you to deliver on your workplace delivery goals. ServiceNow enables customers to streamline their business processes better by connecting data from the various systems they may have. These systems include Workplace Services (a single entry point for all workplace resources), Assets (the comprehensive lifecycle of a managed asset), and Systems (the configuration of an enterprise IT environment).
Embrace Automation
Automation is a key way that helps you reach your facility management goals. Automation also helps you achieve safety compliance mandates by reducing the manual handling of hazardous materials. Plus, it improves compliance rates, helping you save money on fines and penalties.
Get Fast Insight & Better Decision Making
With the help of ServiceNow, you can reduce costs by streamlining workflows for services like cleaning, repairs, pest control, safety inspections, and more. With predictive analytics, you can make better decisions that maximize efficiency.
Improve Resilience
The first step in building resilience is assessing your risk tolerance. This will help you gauge what risks are important to you and which ones can be taken on or off the table. You should also consider how quickly you want to recover from disruptions.
Standardize Processes
As you start using the platform, be sure you are documenting standardized processes that all team members can use. This will make it easier for new employees to ramp up quickly. Document these processes so they can be shared electronically (e.g., PowerPoint presentations or videos) when possible. Doing so will make them readily available for all team members without having to go through lengthy explanations on every occasion.
