How IFS Remote Assistance Can Bring Enormous Value to Your Business

Jun 02, 2020

IFS is a comprehensive and well-defined software suite designed specifically to assist businesses with performing important tasks in a smooth yet efficient manner. IFS Remote Assistance is a tool that can be used to diagnose, solve and validate issues being faced by clients. The benefit of using the remote assistance feature is that it ensures that the needs and requirements of clients are met with the help of remote experts. These experts can help people out anywhere and anytime.

So how exactly does remote assistance bring enormous value to your business? Here are 5 ways that it can transform your business: 

1. IFS Remote Assistance offers a user-friendly interface that minimizes the period of training for employees and deployment time. The application can easily be integrated with technology already being used in the business and can be up and running in days.

2. IFS Remote Assistance helps with real-time collaborations as a remote expert can easily offer help and assistance in any other location. It gives people the chance to participate in an interactive help session that is not only collaborative but also provides clients with a well-defined and balanced virtual reality environment.

3. It is important that every company changes its attitude to accommodate various circumstances. The use of remote software tools can help companies make sure that efficiency is improved along with an increase in customer satisfaction levels. 

4. The same high-quality service can be given to every customer as everything is controlled and managed remotely. With IFS Remote Assistance companies gain access to field technicians, third line support, and solutions for various mobile devices. The remote diagnosis timings can also be fixed and carried out at a fixed rate. It is better to use resources in a valuable and productive manner and the best way to do this is to ensure that employees go through the training process and an adequate amount of knowledge is shared and transferred in an easy manner.

5. This technological change should be implemented by companies to ensure that they can compete with their competitors both locally and globally as well. 

Wondering how Remote Assistance can help your business get the most out of IFS? Give us a call today! ProV is a premier IFS Managed Services Provider and can help organizations of all sizes with their IFS implementations, upgrades and support. Ready to take the plunge? Request a free consultation


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Topics: IFS, Managed Services, Digital Transformation, IFS Applications, IFS Support, IFS Apps 10, IFS Applications Upgrades, IFS Features, IFS 10, Remotework, remote assistance