Benefits of ServiceNow for Property Management Software

Sep 28, 2022

Benefits of ServiceNow for Property Management Software

ServiceNow should be the first name that comes to mind when you think of property management software; this cloud-based solution can help your company save time and money while providing excellent customer service. With so many benefits available to you, it's no wonder that more and more property managers are considering switching to ServiceNow Property Management software, despite some trepidation over giving up their existing platform. Every property manager should know the benefits of ServiceNow Property Management software.

1) User-Friendly Interface

ServiceNow provides a user-friendly interface that is simple to navigate and allows you to access your management tools easily. The platform also offers customizable templates to quickly customize your workflow and get the most out of your property management software. The ServiceNow platform also has integrated reports and analytics, which allow users to create custom dashboards, monitor KPIs, and measure performance against goals. Plus, ServiceNow's reporting feature offers a robust list of well-designed pre-built reports that help managers track everything from maintenance requests to occupancy rates in just one place.

2) Promotes Safety and Security

You may not be aware of the risks resulting from a single mistake. The good news is that you can take steps to mitigate these risks by using ServiceNow for property management. One of the most important benefits of ServiceNow for property management is safety and security. This software helps identify potential threats and reduce risk. In addition, it aids in tracking service requests, repairs, and other pertinent information about your properties.

 

3) Excellent Customer Support

It is no surprise that customer support is crucial to any service business. And, in this day and age, finding a company that offers excellent customer support while still providing comprehensive services is a challenge. ServiceNow is one of the few companies that succeed on both fronts. When you sign up with the property management software, you will be given an assigned customer service representative to handle your requests personally. They are available 24 hours a day, seven days a week through email or phone call—which means you never have to worry about being left hanging when you need help the most.

4) Time-Saving Solutions

Property management software is a must for any company that manages properties, and such software has many benefits. For example, it can save you time by automatically generating work orders and monitoring the status of your service requests. It also allows you to conduct electronic inspections without entering the property physically. Additionally, ServiceNow provides a wide array of features that make it easy to do tasks such as submitting bids and negotiating contracts with vendors. Plus, with access from anywhere in the world through a browser or smartphone app, managing your properties becomes much easier.

5) Data Protection

Data protection is one of the key benefits that ServiceNow delivers. Customers can choose how they want their data managed. There are two options: backup and archive. Backup means that all data is stored on a company's hard drive, while a library implies that information is only available when needed and can be accessed by the customer. The first option offers more security but may not be feasible in terms of storage space. In contrast, the second option has less protection but provides more storage space, which may be necessary if the customer collects a lot of information.

 

6) Cost Efficiency

The cost of software is not the only consideration for efficiency. Some property management software packages are notoriously expensive, but this is not always good. Expensive software can be too costly for many businesses, and they may prefer a cheaper alternative that still offers the same level of functionality. ServiceNow has been designed with affordability; its low-cost pricing makes it an excellent option for those looking to save money without sacrificing

 

Ready to discuss how ServiceNow can help your facilities management company? Contact us today!
 

 

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