5 Ways to Tell if Your Organization is ready for Remote Assistance Technology

Jun 05, 2020

Due to the current  global crisis, one can say with certainty that the way businesses will operate in the near future will be different. Companies have been encouraging their employees to work remotely, which includes the use of remote assistance technology to its full potential. However, one cannot deny the fact that working in an office even part-time can boost productivity. Furthermore, the level of productivity can be greatly affected if the computer or any other mode of technology crashes or can no longer be used.

So how exactly can an organization determine whether they are ready to adopt remote assistance technology? Here is a list that can help identify whether it would be practical to use IFS' Remote Assistance:

1. When a majority of the employees in an organization are working from home or any remote location it may be time to adopt Remote Assistance. In such a scenario, it is absolutely critical to make sure that their problems are resolved by remote experts to avoid any impact on the overall levels of productivity.

2. If an organization feels that they need to have a network to support local emergencies then it is time for Remote Assistance. A wide-reaching network can make sure that the IT team resolves technical issues as soon as possible by deploying local technicians and repair shops.

3. As a result of the times we live in, it has become absolutely necessary for many organizations to have their meetings online. The best way to avoid a sudden drop in an online meeting, which can be very damaging for the business, is Remote Assistance.

4. Remote Assistance ensures that a company can have an effective mode of communication with their employees when necessary. Employees can get to know each other and they can develop effective strategies to combat any issues that they are facing.

5. If just one employee is unable to work due to a technical error then it will have an impact on the performance of other employees as well because every department in an organization is linked, remote assistance can help with this by minimizing downtime. 

Remote Assistance will be the future of running a successful business for some time to come because the pandemic that we are facing is sadly not going away overnight. Employees need ways of feeling close together while staying apart and this solution is perfect for that.

Wondering how Remote Assistance can help your business get the most out of IFS? Give us a call today! ProV is a premier IFS Managed Services Provider and can help organizations of all sizes with their IFS implementations, upgrades and support. Ready to take the plunge? Request a free consultation

 

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Topics: IFS, Managed Services, Digital Transformation, IFS Applications, IFS Support, IFS Apps 10, IFS Applications Upgrades, IFS Features, IFS 10, Remotework, remote assistance