Facilities management software can benefit heating, ventilation, and air conditioning (HVAC) companies in all stages of their business – whether you are starting out or already well-established and looking to expand your services.
These days, providing excellent products and services to your customers is not enough. The facilities management industry is growing by leaps and bounds, so you need to be proactive to compete effectively against other HVAC businesses. One way you can do this is by investing in good facilities management software. Here are 3 ways facilities management software can help your HVAC business succeed
1) Greater Visibility into Operations
Keeping track of inventory and scheduling is a big job for facility managers, especially if running more than one building. But even with today's tracking methods that work can still be a headache. And manual processes mean plenty of opportunities for oversights and human error. That's where automated management software comes in handy! For example, rather than counting products to order the next shipment from your warehouse on the back of an envelope or email, you can use our software to keep track of your inventory automatically - which not only gives you an accurate stock level but also offers insightful information about past orders and buying patterns.
2) Improved Reporting
The beauty of building reports with FMS is that you can segment the information in any way you like. This is especially helpful when reporting on repairs, maintenance, or new units. For example, a potential client would likely care less about whether or not their current equipment has needed a tune-up in the last six months and more about what they plan to do with it going forward. To tailor your report accordingly, simply filter by Tune-Ups/Service Required in the Current Equipment section of your report builder and add Service Needed Now as an individual metric to determine how many repairs needs there are. You can also create a separate report for all service requests. You'll be able to see everything from when the request was submitted to who submitted it and the type of request: emergency, planned outage, preventative maintenance, etc.
3) Reduce Costs Associated with Manual Systems
With facility management software, costs associated with manual systems and processes are reduced or eliminated. The tasks often neglected include audits, monitoring, regulatory compliance, and scheduling to name a few. This frees up your company's resources to focus on higher-level priorities. These benefits translate into increased revenues by allowing you to offer more services and collaborate with suppliers.
Ready to see what ServiceNow has to offer for your HVAC business? Contact us today!
