Terms of Service

1. Acceptance of Terms

By accessing and using the ProV International website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Description

ProV International provides IT consulting, implementation, and managed services for enterprise software solutions including IFS, ServiceNow, and cloud-based infrastructure. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

Users of our website and services agree to:

• Provide accurate and complete information when requesting services or support
• Maintain the confidentiality of any account credentials
• Not use our services for any unlawful or prohibited purpose
• Respect intellectual property rights of ProV and third parties

4. Intellectual Property

All content, trademarks, logos, and intellectual property on this website are owned by ProV International or our licensors. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.

5. Service Level Agreements

Specific service level agreements (SLAs) are defined in individual service contracts. General website availability and performance targets are provided on a best-effort basis without guarantees.

6. Limitation of Liability

ProV International shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for services in the preceding twelve months.

7. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in that policy.

8. Modifications to Terms

ProV International reserves the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. We will notify users of material changes via email or website notice.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ProV International operates, without regard to its conflict of law provisions.

10. Contact Information

For questions about these Terms of Service, please contact us at: legal@provintl.com