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Privacy Policy

PROV - Customer Service - Privacy, Security, Terms of Use and Disclaimers

Effective Date of Current Policy: April 1, 2019

PROV INTERNATIONAL, INC. (PROV, we, us, our) shares your concerns about the protection of your personal information online. This Privacy Policy (Policy) describes our practices regarding the collection and use of information through our website, located at www.provintl.COM (the Site). By using the Site or obtaining any product or service through this Site, you agree to the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Site.

We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the Effective Date of Current Policy legend at the top of the Policy.

Please take some time to familiarize yourself with the different ways that PROV uses the information that we gather.

What Information We Collect, Where it is Gathered, and How it is Used

Non-Personally Identifiable Information: We collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were "clicked." Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, we can determine from the IP address a visitor's Internet Service Provider and the geographic location of the point of connectivity.

We also use "cookies" and other tracking technologies (such as pixels and web beacons). Cookies are small text files that are stored on a user's computer and allow websites to remember information about users. We use cookies for a variety of purposes in order to enhance the quality of our website. We use transient (also called "session ID") cookies to provide continuity from page to page. A session ID cookie expires when you close your browser. We also use persistent cookies. Persistent cookies allow our third-party analytics providers to recognize you when you return to our site and to distinguish between visitors. Persistent cookies will remain on your computer until you remove them.

The non-personally identifiable information that we collect is used for marketing and promotional purposes, for website traffic analysis, for pattern detection, and for the technical administration of the Site. We do not combine the non-personally identifiable information that we collect with personally identifiable information.

Personally Identifiable Information: In certain areas of the Site, such as those in which you complete a profile, submit a request, register for a program, attend an event, or create a new account, we may request that you provide us with certain personally identifiable information, such as your e-mail address, name, zip code, profession, or interests. We will, in such situations, seek to identify which informational items are required and which are optional.

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties online - for example on message boards, through email or web logs, or in chat areas - that information can be seen, collected and used by others besides PROV. We cannot be responsible for any unauthorized third-party use of such information.

Children's Privacy: The Site is a general audience site which is neither designed nor intended to collect personal information from children under the age of 13. In accordance with the Children's Online Privacy Protection Act, we do not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe we have any information from or about anyone under the age of 13, please contact us at the address listed below.

Company's Use of Information

Company Use of Information: We use the personally identifiable information that you provide to us for the following purposes:

  • To make the Site easier for you to use by not making you enter your personal information more than once.
  • To help you quickly find information on the Site.
  • To help us create and deliver content most relevant to you.
  • To alert you to special offers, updated information and other new services from PROV, or other third parties, or to forward promotional materials.
  • To process your order and, if necessary, to contact you regarding the status of your order.
  • To ask for your feedback about our Site or our products or services.
  • To notify you about a material change to this privacy policy, if necessary.
  • To allow you access to limited-entry areas of the Site.

Contact Information: We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

Disclosure of Information to Third Parties

Disclosure of Personally Identifiable Information: PROV will not disclose any personally identifiable information about individual users, except as described in this Privacy Policy. We do not give, rent, lend, or sell individual information to our advertisers, although we do provide aggregate information. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services, and may partner with other parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Disclosure of Aggregate Information: PROV provides aggregate information to advertisers and for our own research purposes. Because this information does not identify individual users, there is no way for anyone to identify you from this information.

Links to Other Sites: The Site contains links to other sites that are not owned or controlled by PROV. Please be aware that we, PROV, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Site.

Security

Security: PROV has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

Correcting/Updating Personal Information

Correcting & Updating Your Information: If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support at info@provintl.com.

Notification of Changes

Notification of Changes: If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Acceptance of These Terms

Acceptance of These Terms: By using this Site, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the Site. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Online Privacy Policy to which you are bound.

Questions or Suggestions

Questions or Suggestions: If you have questions or suggestions concerning our privacy policy, please contact us at:

PROV INTERNATIONAL, INC.
Attn: Privacy Policy Issues
10130 Perimeter Parkway, Suite 200
Charlotte, NC 28216
Email: info@provintl.com