ServiceNow® Elite PartnerAI-Powered

ServiceNow + ProV= AI Intelligence

Unlock Intelligent Workflows That Think, Learn & Adapt

Predictive AI

Auto-routing

Virtual Agents

24/7 Support

Self-Healing

Auto-remediation

Real-time Analytics

Live insights

ProV embeds AI-driven intelligence into every ServiceNow workflow—from predictive incident management to self-healing automation. We don't just implement platforms; we architect intelligent systems that deliver measurable impact from day one.

No slides. No jargon. Just AI-powered workflows that work.

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40%

Faster Resolution

25%

Cost Reduction

ProV × ServiceNow Elite Partnership

The ServiceNow AI Platform for Business Transformation

ProV brings the power of the ServiceNow AI Platform to your enterprise—uniting AI, data, and workflows to transform how your business operates.

Any AI

ServiceNow AI Agents act autonomously on your behalf. Power AI agents with ServiceNow models, your models, or any model.

ProV configures and governs all AI assets with AI Control Tower, ensuring enterprise-grade security and compliance.

Any Data

Power all your workflows, AI agents, and analytics with real-time data from any source on a single platform optimized for speed and scale.

ProV integrates your enterprise data landscape, ensuring seamless data flow across all systems.

Any Workflows

Automate any process with AI-powered workflow generation. Build workflows with reusable components, configurable playbooks, and advanced decision support.

ProV designs and implements intelligent workflows that adapt to your business needs.

ProV Delivers ServiceNow Across Your Enterprise

Security

CRM

App Dev

Finance

ServiceNow Recognized

#1 for Building and Managing AI Agents

2025 Gartner® Critical Capabilities Report

Why Organizations Choose ProV

We treat platform work as an engineering problem, not a service checklist. Our ServiceNow practice is built on discipline, transparency, and technical depth.

Certified Expertise

Teams with deep product certification and architecture experience.

AI-First Execution

Intelligence embedded from the first design session.

Data-Driven Delivery

Every workflow designed and validated against measurable KPIs.

Global Coverage

Hybrid delivery model ensuring consistent support across time zones.

Outcome Accountability

Success measured in uptime, efficiency, and cost reduction.

Measured Results

Real impact, backed by data.

40%

faster service resolution through predictive routing and automation

25%

reduction in IT operational cost via self-healing workflows

20%

improvement in SLA adherence for enterprise clients

See More Success Stories

Our Approach

We combine ServiceNow's platform strength with AI-driven insight to deliver solutions that think and adapt. Each engagement is designed around speed, accuracy, and transparency as opposed to complexity.

Strategy and Advisory

We map how ServiceNow and AI fit your organization, assessing processes, architecture, and readiness for automation.

Process analysis and documentation
Operating model design
AI and ML integration strategy

Implementation and Integration

Precise, modular execution across ITSM, CSM, HRSD, and GRC.

End-to-end configuration and testing
Custom app development and workflow automation
Integration with ERP, CRM, and legacy systems

AI-Enabled Enhancements

Intelligence built into the flow of work.

Predictive incident and problem management
Virtual agents and conversational automation
Auto-remediation and self-healing workflows
Real-time analytics and insight dashboards

Managed Services and Support

We sustain what we build.

24×7 monitoring and performance tuning
Proactive upgrades and innovation sprints
Continuous optimization and improvement cycles

AI Readiness and Maturity

We evaluate where you are and architect a path forward.

Phase	Focus	Outcome
Foundational	Workflow automation and rule-based actions	Reduced manual work
Enhanced	Predictive intelligence and virtual agents	Faster resolution, better accuracy
Autonomous	Self-healing systems and prescriptive actions	Continuous improvement at scale

Request an AI Readiness Assessment

Get the most value out of your ServiceNow Investment

ProV International is a ServiceNow Elite Partner specializing in rapid, industry-focused implementations that accelerate your time to value. Our deep sector expertise and proven methodologies help organizations quickly realize the full potential of their ServiceNow investment, streamlining operations and transforming service delivery from day one.

Our team of certified ServiceNow specialists partners with you to understand your industry-specific challenges and deploy solutions that deliver immediate, measurable impact. From first-time implementations designed for rapid deployment to optimization of existing instances and ongoing platform support, we bring the focused expertise and proven experience needed to maximize your ServiceNow success at every stage.

Our ServiceNow Services

Customer Service Management (CSM)

Customer Service Management solutions to enhance customer satisfaction and loyalty. Deliver exceptional customer service across all channels with personalized experiences.

Field Service Management (FSM)

Field Service Management solutions to optimize field operations, improve technician productivity, and enhance customer satisfaction through efficient service delivery.

Enterprise Asset Management (EAM)

Enterprise Asset Management solutions to maximize equipment efficiency, extend asset lifecycles, and optimize maintenance operations across your organization.

Source-to-Pay (S2P)

Source-to-Pay solutions to transform procurement operations through end-to-end automation, enabling enhanced collaboration, cost optimization, and supply chain resilience.

IT Service Management (ITSM)

IT Service Management solutions to streamline and automate IT service delivery, managing incidents, problems, changes, and service requests more efficiently.

Main Use Cases

Store Facility Management

We deliver comprehensive solutions that maximize equipment efficiency and extend asset lifecycles while centralizing vendor interactions and reducing customer service times across your retail network.

Openings, Closings & Overhauls

Our specialized solutions streamline store transitions by improving time-to-market for new locations, ensuring on-time and on-budget execution, and optimizing asset recovery during closures and renovations.

Sourcing, Procurement & Supplier Lifecycle

We transform procurement operations through end-to-end automation from supplier onboarding to spend analysis, enabling enhanced collaboration, cost optimization, and supply chain resilience.

IT Facilities Management

Our solutions provide complete IT asset visibility and intelligent resource allocation, enabling proactive maintenance and seamless supply chain operations to minimize downtime and maximize efficiency.

Our Implementation Approach

We follow a proven methodology to ensure successful ServiceNow implementations that deliver measurable business value.

Discovery & Assessment

We work closely with your team to understand your current processes, pain points, and objectives to define the scope and requirements for your ServiceNow implementation.

Process analysis and documentation
Requirements gathering
Gap analysis
Roadmap development

Solution architecture
Configuration planning
Integration design
Data migration strategy

Design & Planning

We design a tailored ServiceNow solution that aligns with your business requirements and develop a detailed implementation plan to ensure a smooth deployment.

Implementation & Configuration

Our certified ServiceNow experts configure and customize the platform according to your requirements, ensuring that it meets your specific business needs.

Platform configuration
Custom development
Integration implementation
Data migration

User acceptance testing
Performance testing
Integration testing
Defect resolution

Testing & Validation

We conduct thorough testing to ensure that your ServiceNow implementation works as expected and meets your business requirements before going live.

Training & Deployment

We provide comprehensive training for your team and support you through the deployment process to ensure a successful go-live.

User training
Admin training
Go-live support
Knowledge transfer

Post-implementation support
Performance monitoring
Continuous improvement
Roadmap execution

Ongoing Support & Optimization

We provide ongoing support and continuous optimization to ensure that your ServiceNow implementation continues to deliver value and adapts to your evolving business needs.