Careers & Culture

Description

Title : Network and Firewall Specialist
Reports to: IT Operations Connectivity Product Lead/Network Architect

• Qualifications/Key Responsibilities:
  • Subject matter expert for network security firewalls: Palo Alto, Fortinet or equivalent is a must, preferable minimum of 5 years’ experience. Advantage with certification and training.
  • Be subject matter expert for Cisco Networks (Routing and Switch) and SDWAN  Technology, Wireless, Voice, and Video. Advantage with certification.
  • Responding, resolving, and troubleshooting 2nd level Support issues on all IT Network  and Firewall areas
  • Resolve issues escalated by the 1st level support team.
  • Diagnose and rectify any problems with the network and firewalls and associated peripherals.
  • Maintain our firewalls and stay updated on any released security vulnerabilities and how  they affect our network.
  • Maintain our Network Devices and stay updated on any released security vulnerabilities  and how they affect our network.
  • Create and review changes based on requirements to our firewalls and implement them from the scratch.
  • Prepare relevant documentation to support, give input to the problem and knowledge  processes based on daily work experience.
  • If assigned to projects, work with project managers to ensure managed system  changes/tasks are completed to meet business requirements.
  • Identify the opportunities to improve overall operational performance & saving costs.
  • Adherence to Noble, Group policies and compliance
  • Willingness and flexibility to travel as per business needs.
  • Be part of the 24/7 rotation scheme
  • Create and update SOPs for L2 and L1
  • Update and maintain documentation.
  • Other tasks/responsibilities that may be asked from time to time.
  • Cisco Certified Network Associate (CCNA) or higher required

Mandatory Skills:

• Technologies to support:
  • Working experience with Cisco, Palo Alto and Fortinet technologies or equivalent: ACL, VPN, WAN, SD-WAN (including network protocols DMVPN, EIGRP, OSPF, RIP & BGP, verify,  assess and implementing changes
  • Working experience with Cisco Nexus and Cisco ISE is an advantage.
  • Working experience with Cisco routers, switches, Prime, QOS, client-based VPN, & WLC and Meraki Technologies.
  • Working experience with PAC scripts and Python for automation.
  • Good knowledge of MS Office Suite (Visio, Outlook, Lync, Word, Excel, PowerPoint)
  • Good knowledge of Windows 11 OS and Windows server OS (from 2006 and up)
  • Experience with Solar Winds is a strong advantage (NTA, NCM & NPM)
  • (Hyper-V and VMware), Outlook 365, Windows Server 2012 and 2016 is an advantage.
  • Knowledge of cloud networking infrastructure like Azure, AWS, Nutanix or equivalent.
  • Experience on VSAT, Starlink, Fiber, LoS Technology
  • Knowledge of ServiceNow ticketing system and SolarWinds for network monitoring

Apply Today!